Effortless reconciliation, and seamless payments.

Automated Billing Payment

Introducing the Automated Billing Payment as a revolutionary application designed for biller management that integrates reconciliation functions with support for various types of payment channels and billing service providers (Biller).

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Why Transactional Biller Apps Matter in Today’s Banking Landscape?

In the digital era which is increasingly developing, the banking sector has big challenges in meeting the transactional needs of its customers, especially regarding bill payments such as PLN, PDAM, BPJS, Telkom, and other services. The bill-payment process is an integral part of everyday life, and the efficiency and reliability of the transactional system are the main keys to providing the best service to customers.

With the growing need for modern banking, transactional biller applications have become the main basis for providing a satisfying transaction experience for customers. Innovation in terms of integration, security, and flexibility is the key to responding to demands for more efficient and reliable payment services.

Problem Identification

One of the most important solutions for the banking sector is the adoption of automated billing payments that can overcome the complexity of cross-sector payment systems. However, not all applications can provide solutions to this increasingly diverse and dynamic system. The following are problems that are often encountered:

The bank cannot determine the Biller Aggreater in the search for the best price.

Reconciliation is carried out by each channel for each biller so there are a lot of reconciliation reports because each e-channel has to make its report per Biller Aggregator.

Cannot identify and move the Biller if a disruption occurs due to connection/network problems.

Cannot manage various types of billers, because each biller has various Technical Specification Documents.

Each channel (ATM, Mobile Banking, SMS Banking, Internet Banking, EDC) has reports that are not integrated into one application.

Banks cannot control payment transactions because their business scheme is controlled by the Biller Aggregator.

Problem Solving

Automated Billing Payment (ABP) can manage payments more efficiently and organized so that the financial management process becomes smoother and easier to track. These integrated features ensure that every transaction is recorded accurately, creating a comprehensive solution that provides an optimal experience for users in managing and paying their bills.

Auto switch to the backup Biller Aggregator when there is a disruption or change in the Main Biller Aggregator.

Can reconcile two-way transactions, both from the biller side (billing provider) and from the payment channel side. And the ability to reconcile transaction data and customer funds

Have set parameters for Biller Aggregator priority order, so that if problems occur during a transaction on a Biller Aggregator, the transaction can be automatically transferred to another Biller Aggregator.

Has the ability to adjust transaction specifications and transaction formats from several Biller Aggregators so that they can be read and accepted by the Middleware system.

Has a reporting feature for each transaction from each biller aggregator along with a log viewer both from the payment channel side (inbound) and the biller side (outbound)

The Automated Billing Owner in his position has the decision to carry out further business development without depending on other parties

Core Banking Features

In today’s fast-paced financial world, efficiency and accuracy are paramount. Here we delve into three key functionalities that ensure smooth and reliable transactions: disbursement, overbooking, and posting. These features play a crucial role in simplifying financial processes for both businesses and individuals.

Disbursement

The ability to transfer transaction funds from a holding account to a Biller Aggregator or Vendor account with just one execution button.

Overbooking

Safeguard customer funds by temporarily holding them during transactions, and returning them if unsuccessful.

Posting

Ensure accuracy by reconciling transaction data with customer savings, guaranteeing clear and reliable records.

Income and Pricing Schemes

Choosing the right income and price scheme is a crucial step in building a sustainable business. This article reviews five common schemes that are often implemented in various industries, including bill payment services:

  • Admin Fees

  • Variable Admin Fee

  • Admin Fee Markup

  • Commission Fee

  • Price Markup

Unveiling Key Benefits

In today’s competitive financial landscape, banks constantly strive to enhance customer experience, optimize operations, and mitigate risk. The multitude of benefits banks can reap by implementing a robust biller management system. We’ll delve into how such a system empowers banks to:

  • Prioritize Customer Focus
  • Minimize Risk and Cost
  • Achieve Scalability
  • Gain Real-Time Insights
  • Optimize Sales
  • Ensure Robust Recovery